Date Completed: 27 May 2025
Location: Wallan, VIC
The Situation
A homeowner in Wallan reached out to us after noticing that their ducted heating system was no longer performing properly. After an initial inspection, we confirmed the heater was over 25 years old and had reached the end of its lifespan. Repairs would have been costly and unreliable, so we recommended a modern, energy-efficient replacement instead.
Recommended Solution
After discussing the options and providing a clear, upfront quote, the customer chose a Braemar TQ320 In-Ceiling Gas Heater. This model is known for its high efficiency, reliability, and quieter operation compared to older units. It also comes with a 10-year warranty on the heat exchanger and a 5-year warranty on other parts, giving the homeowner peace of mind for years to come.
Installation and Outcome
Once the customer approved the quote, we booked the installation for the very next day. The process included:
- Disconnecting and removing the existing ducted heater
- Supplying and installing the new Braemar TQ320 In-Ceiling unit
- Connecting the new heater to the existing ducts and modifying them as needed
- Supplying and installing a new flue to penetrate the roof, ensuring safe operation
- Supplying and installing a new basic thermostat for easy temperature control
- Testing the system thoroughly to ensure everything was running efficiently and safely
The homeowner was relieved to have a warm, reliable heating system ready for the colder months ahead. We left the site clean and tidy, with no mess left behind, and the customer was educated on how to use their new system properly.
Key Wins for This Job:
- Modern Braemar TQ320 In-Ceiling heater installed quickly
- 10-year heat exchanger warranty and 5-year parts warranty
- Same-day installation completed in one visit
- Existing ductwork integrated and adjusted as needed
- No mess left behind — site left clean and tidy
- Clear pricing and upfront communication throughout
Why Replace an Old Heater?
Older ducted heating systems can become unreliable and inefficient, costing more to run and struggling to keep your home warm. A modern replacement, like the Braemar TQ320, offers improved efficiency, quieter operation, and longer warranties — giving homeowners peace of mind and lower energy bills.
Need a Heater Replacement in Wallan?
If your heater is showing its age or not performing as it should, we’re here to help. We provide ducted heating replacements and upgrades throughout Wallan and surrounding areas. Our team also offers emergency plumbing services and leaking pipe repairs to keep your home running smoothly year-round.
