Date Completed: 24 May 2025
Location: Sunbury, VIC
Urgent Ducted Heating Issue in Sunbury
We received a call from a homeowner in Sunbury needing emergency help with their ducted gas heating system. The heater had completely failed, leaving the home cold just as the weather was turning. They wanted a fast solution before the weekend arrived.
The customer contacted our team in the morning and we locked in an arrival time between 2 and 4 PM that same day. We also sent a text notification before arrival so they could track the technician’s ETA.
Inspection of Brivis Wombat Heater Reveals Cracked Heat Exchanger
Once onsite, our licensed plumber carried out a full inspection of the existing Brivis Wombat gas ducted heater. It didn’t take long to identify the issue — a cracked heat exchanger. This is a common problem in older heaters and can lead to unsafe carbon monoxide leaks and inconsistent heating.
Given the age of the unit and the nature of the damage, we recommended replacing it rather than repairing. The customer agreed that a new unit made more sense.
Braemar TQ320 Gas Ducted Heater Installed Fast
We helped the customer choose a suitable replacement — the energy-efficient Braemar TQ320 in-ceiling gas ducted heating unit. By Monday, we returned to install the new system.
The job involved removing the old Brivis heater, adjusting ductwork to suit the new model, and installing a basic thermostat. The entire job was completed in one visit with no mess left behind.
Fast Turnaround and 5-Star Customer Feedback
The system was replaced just three days after the initial call. The customer was so happy with the service that they left a detailed 5-star Google review:
“Our ducted heating needed emergency attendance. I rang Speedy services in morning and was told Daniel would be here between 2 and 4 pm. Very punctual and received sms before arrival so I could track his arrival if I wanted. This was a Friday had new heating system installed on Monday. Couldn’t ask for better service from both Plumber and receptionist. Thank you.”
Why Cracked Heat Exchangers Should Be Replaced
Cracked heat exchangers are more than a heating issue — they’re a safety concern. Carbon monoxide leaks can be dangerous if left unchecked. If your heater is old or not running efficiently, it’s worth getting a professional inspection before winter kicks in.
Sunbury Gas Heater Replacement Key Wins
- Same-day heating inspection and quote
- Braemar TQ320 system installed fast
- Replaced old Brivis Wombat unit
- On-time arrival and text updates
- No mess left behind
- Helpful advice and clear communication
Need a Gas Ducted Heating Specialist in Sunbury?
We help Sunbury locals with gas ducted heating repairs and replacements, including emergency heating callouts in Sunbury when time matters.
Whether your heater is old, cracked, noisy or inefficient — we’ll inspect it properly and offer honest advice. All work includes a lifetime workmanship guarantee.
https://www.vba.vic.gov.au/consumers/complaints/common-problems-and-who-can-help.
