Date Completed: 17 September 2024
Location: Epping, VIC
The Problem
A landlord contacted us after tenants reported poor heating performance in their Epping rental property. The complaint was that some rooms were warm while others remained freezing, and the gas bills had become unusually high.
Inspection and Diagnosis
We performed a full heater inspection and ductwork check on the Brivis gas ducted system. The ducting was in very poor condition — with visible gaps, collapsed sections, and air leaks throughout. These faults were causing heated air to escape under the house rather than reaching all rooms evenly.
The Solution
We advised both landlord and tenants of the issue and presented clear pricing for a full ductwork replacement. With approval from both parties, we organised the work over two visits.
Parts Installed:
- 1 x 6-inch duct
- 2 x 12-inch ducts
- 8-6-6 branch
We disconnected and removed all damaged ducting and replaced it with brand new, properly sized and sealed ducts. The new ductwork was installed to current standards, ensuring balanced airflow and improved efficiency across the whole home.
Results and Response
The difference was immediate. The heating was now consistent throughout the house and the tenants reported a noticeable improvement in warmth and airflow. The landlord was relieved to hear that the upgrade would also help control the high gas bills moving forward.
Key Wins for This Job:
- On-time arrival for both visits
- Complete duct system replaced
- No mess left behind
- Tenants and landlord both happy with result
- Covered by our lifetime workmanship guarantee
Why Duct Inspections Matter
Damaged or ageing ductwork is one of the biggest causes of inefficient heating. Even a quality system like a Brivis heater won’t perform well if air can’t move through the ducts effectively. Poor airflow, cold rooms, noisy vents, and high bills are all signs it’s time for a check.
Need Duct Replacement or Heater Repairs in Epping?
We offer full service gas ducted heating inspections, urgent callouts, and general plumbing and heating support across Epping and surrounding suburbs. Whether you're a homeowner or managing a rental, we’ll help keep your property safe and comfortable.